Terms of Service

1. Acceptance of Terms

By accessing or using Clashtor (“the Service”), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

These terms constitute a legally binding agreement between you and Clashtor. By creating an account or using any part of the Service, you confirm that you have read, understood, and agree to be bound by these terms.

2. Service Description

Clashtor provides an AI-powered sales training and coaching platform that includes call analysis, performance scoring, coaching feedback generation, and AI roleplay training. The Service is provided on a subscription basis with multiple plan tiers.

3. User Accounts

You must create an account to use the Service. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must provide accurate and complete information when creating your account.

4. User Obligations

You agree to use the Service only for lawful purposes and in accordance with these Terms. You may not: (a) use the Service to process data you do not have the right to process; (b) attempt to gain unauthorized access to the Service; (c) reverse engineer any part of the Service; (d) use the Service to develop a competing product.

5. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Prices are listed on our pricing page and may be updated with 30 days' notice. All fees are non-refundable except as required by law. You may cancel your subscription at any time; access will continue until the end of the current billing period.

6. Data & Privacy

Your use of the Service is also governed by our Privacy Policy. You retain ownership of all data you upload to the Service. We process your data solely to provide and improve the Service. For more details, please review our Privacy Policy.

7. Intellectual Property

The Service, including all software, algorithms, designs, and documentation, is owned by Clashtor and protected by intellectual property laws. Your subscription grants you a limited, non-exclusive, non-transferable license to use the Service.

8. Limitation of Liability

To the maximum extent permitted by law, Clashtor shall not be liable for any indirect, incidental, special, consequential, or punitive damages. Our total liability shall not exceed the amount paid by you in the 12 months preceding the claim.

9. Termination

Either party may terminate this agreement at any time. We may suspend or terminate your account if you violate these terms. Upon termination, your right to use the Service ceases. We will retain your data for 30 days after termination, after which it may be deleted.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated with at least 30 days' notice. Continued use of the Service after changes take effect constitutes acceptance of the new Terms.